Shipping Policy

Last updated: 20 September 2026

Thanks for shopping with Shark Beauty. This policy explains how and when your order is shipped, how to track it, and what to do if something goes wrong on the way.

1. Free worldwide shipping

Shipping is free on every order, to every country we deliver to. There is no minimum order value.

2. Processing time

Orders are prepared and handed to the carrier within 1 to 3 business days after payment is confirmed. Orders placed on weekends or public holidays are processed on the next business day.

3. Delivery time

Once your order ships, delivery usually takes 7 to 12 business days. Delivery times are estimates, not guarantees, and can vary with your location, the carrier and local customs, especially around holidays.

4. Order tracking

As soon as your order leaves, we send you an email with your tracking number and link. Tracking can take up to 48 hours to show the first updates in the carrier's system, so a number that looks inactive on day one is normal.

5. Customs, duties and taxes

Orders delivered inside the United States have no customs charges.

For international orders, some countries charge import duties or taxes when a package arrives. These are set by your local customs authority, are not included in our prices, and are paid by the recipient. We have no control over these charges and cannot predict what they will be.

6. Shipping address

Please make sure your shipping address is complete and correct at checkout. If you spot a mistake, email us as soon as possible. We can only change an address before your order ships. We are not responsible for orders delivered to an incorrect or incomplete address provided at checkout.

7. Split shipments

If you order several items, they may arrive in more than one package and on different days. You are never charged extra for this. Each package gets its own tracking link.

8. Delayed, lost or damaged packages

If your tracking stops updating, your order is taking longer than expected, or your package arrives damaged, email us at support@sharoffe.site with your order number. We will contact the carrier and make it right, including a replacement or a full refund when a package is confirmed lost or arrives damaged. See our Refund and Return Policy for details.

9. Contact us

Questions about shipping? Email us at support@sharoffe.site and include your order number. We are happy to help.